ALABAMA MEDICAID’S NEW MEDICAL AND QUALITY REVIEW SERVICES

Contact Us

Contact Us

PROVIDERS: For questions related to reviews or for general assistance, Medicaid Providers should call

Toll-Free: (800) 426-7259 or (833) 928-4489 

Fax: (833) 536-2134 or (833) 536-2136

Email: AMAProvider@kepro.com

RECIPIENTS: For questions or assistance, Medicaid Recipients should call

Toll-Free: (833) 928-4489 or (800) 426-7259

Email: AMARecip@kepro.com

 

Hours of Operation

Kepro’s hours of operation for 2022 are Monday through Friday, 8:00 am until 5:00 pm CST, excluding the holidays:

  • New Year’s Day 
  • Memorial Day 
  • Independence Day 
  • Labor Day 
  • Thanksgiving Day 
  • Christmas Day 

 

Quick Links:

https://medicaid.alabama.gov/content/11.0_Recipient/